Terms of Business

Regulation

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Approved Business Finance Ltd is authorised and regulated by the Financial Conduct

Authority. Our Firm Reference Number is 1020031. We are permitted to act as a Credit

Broker and not a Lender.

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We work with a panel of Lenders who will pay us by way of commission upon successful

referral. Commission amounts can differ per Lender; however we will work in your best

interest to secure the best deal for you. We are not in any preferred lender

arrangements.

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You may check this information on the FCA’s Register by visiting www.fca.org.uk/register

or by contacting them on 0800 111 6768 (Freephone) or 0300 500 8082 from the UK, or

+44 207 066 1000 from abroad.

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Some of the services that we provide are not regulated by the Financial Conduct

Authority. You will be advised in advance of any such proposal or service.

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About Our Service

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• Approved Business Finance Ltd is a commercial finance brokerage specialising in

Business Loans and Asset Finance.

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• A list of our panel of lenders we introduce to is attached to this Terms of Business

Letter for your information

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• We do not fund any credit contracts ourselves all credit applications are

introduced to a third party lender

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• After having assessed your needs and circumstances we will provide you with an

advice and recommendation service tailored to your needs

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• We encourage you to ask us at any stage anything that is unclear and obtain

independent legal advice if you still do not fully understand the credit

arrangements

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• Please note unless we are satisfied you fully understand the terms and conditions

of the finance you are applying for we will be unable to make the introduction to

the finance company, this is for your protection and ours

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• We recognise it is important for customers to be able to shop around for credit

and alternative sources of credit

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What We Will Do

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• Explain the key features of the regulated credit agreement to enable you make

an informed choice

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• Take reasonable steps to satisfy ourselves that a product we wish to recommend

to you is not unsuitable for your needs and circumstances

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• Advise you to read, and allow you sufficient opportunity to consider, the terms

and conditions of a credit agreement before entering into it

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• Before referring you to a third party which carries on regulated activities obtain

your consent, after having explained to you why your details are to be disclosed

to that third party

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• Before effecting an introduction of you to a lender disclose (where applicable)

the fact that the lender is linked to this firm by being a member of the same

group as the firm

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• Before effecting an introduction of you to a lender explain how, when and where

you may exercise your cancellation rights

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Are we linked in any way to our panel of lenders?

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We are not linked to any of our lending panel members.

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Quotations

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We will quote figures based on our funders cost of funds. The funder has the right to

change or decline these quotes on receipt of the full proposal.

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Our Remuneration

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We will not charge you a fee to arrange your credit. We will be remunerated by way of

an introductory payment payable by the funder. The amount of commission paid may

vary by funder, however we will always work in your best interest to provide you with the

best product for your needs.

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You are entitled, at any time, to request information regarding any payment which we

may have received as a result of placing your finance with a funder.

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Refund of Fees

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We do not charge any upfront fee to arrange a loan.

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Conflicts of Interest

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If through exceptional circumstances, Approved Business Finance Ltd or any of its

Directors or other customers has a material interest in business you ask to be

transacted for you, we will make you aware of the conflict of interest and we will obtain

your consent before your instructions are carried out. A copy of our Conflicts of Interest

Policy is available on request.

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Treating you Fairly

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We always aim to treat you fairly. This means that we will always endeavour to:

• Conduct our business with due skill, care and integrity

• Never put ourselves in a position where our primary duty to you is compromised

• Deal with any complaint sympathetically and independently of the colleague to

whom the complaint is directed

• Be transparent in the matter of our remuneration

• Respect your confidentiality

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Your Responsibilities

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In order for us to fulfil our responsibilities to you, you must:

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• Read the documentation we give you and let us know if there is anything that is

unclear or that does not represent your requirements

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• Comply with the terms and conditions of any agreement we arrange for you

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Data Protection and Confidentiality

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We pay a data protection fee to the ICO (Reference ZB424677) under the Data

Protection Regulations and abide by the requirements of the Regulations. The

information we receive from you is used to provide quotations and arrange finance with

a funder. You have the right to cancel your authority to use such information. Before or

after you enter into any agreement with a funder, to help make credit decisions, the

funder will make a credit search with a credit reference agency. If you are a company or

partnership they will also make enquiries about the principle director(s) or partner(s)

with a credit reference agency. Full details of the use and disclosure of your information

by the funder is contained within the terms and conditions of any agreement which you

should read before signing.

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All customers’ records are treated as private and confidential and Approved Business

Finance Ltd therefore reserves the right to give you copies of your particular records

rather than allow access to files containing records concerning other clients. If you want

sight of your records please send a request to Mark Kozo (Director), in writing at

Approved Business Finance Ltd, Seebeck House, Seebeck Place, Davy Avenue, Knowlhill,

Milton Keynes, MK5 8FR or by telephone on 01908 429888.

We are required to verify your identity in accordance with the Proceeds of Crime Act

2002 (POCA) and the Money Laundering Regulations 2017.

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What to do if you are not satisfied with our service

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If you wish to register a complaint please contact Mark Kozo (Director), in writing at

Approved Business Finance Ltd, Seebeck House, Seebeck Place, Davy Avenue, Knowlhill,

Milton Keynes, MK5 8FR or by telephone on 01908 429888. Upon receipt of your

complaint we will send you our complaints procedure. This is also available at any other

time upon request.

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You may be entitled to refer a complaint against us to the Financial Ombudsman

Service if you are not satisfied with our response.

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The contact details are as follows:

The Financial Ombudsman Service, Exchange Tower, London E14 9SR

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Website: http://www.financial-ombudsman.org.uk/

E-mail: complaint.info@financial-ombudsman.org.uk

Tel: 0800 023 4 567

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